customer-self-service
Are you swamped with phone calls and support tickets? If your customers are always calling, you need to...
what-is-a-chatbot
Chatbots can be a powerful addition to any tech stack. They streamline interactions between consumers and brands and...
customer-interaction
It’s a fact: your customers are the heart of your business. Your market is competitive, and great customers...
business-messaging-apps
The way we communicate with people — especially our customers — has changed. One of the main developments...
offline-messages
A live chat tool can help you engage with customers, but it’s only effective when your agents are...
types-of-customer-service
Customer service is king. You've heard it before. But to truly rule in your market, you can't rely...
automating-customer-service
Automating customer service isn’t a fad. While some fears of chatbots stealing jobs persist, the reality is that...
add-live-chat-to-website
What’s the easiest way to add live chat to your website?
improve-customer-experience-in-financial-industry
Meet your financial services customer expectations with tools that help you serve them better such as live chat platforms.
how-user-onboarding-completes-customer-support
Today's customer support lacks a crucial component to the users' experience. In this article, we discuss how user onboarding completes customer support.
Like what you've read?
Sign up and try JivoChat for yourself!
It's free and only takes a couple of minutes to download.